I have been to EVERY veterinary clinic in the Lakeway area of Austin. I have met their staff and researched their prices & services. Pity, I did not learn of Dr. Rienap until AFTER I had tried several other clinics. Because I have done my research, I feel qualified in highly recommending Dr. Rienap & his staff.
After a salon appointment next door, I stopped in their office to check them out. Jenna introduced herself & happily suggested I meet Dr. Rienap. He is the ONLY vet that I visited that took the time to meet & greet a ?potential? new client. I liked his manner and professionalism from the start.
Less than 5 days later, I had to take my sick little puppy, Pablo, in for an exam. I chose to take him to Dr. Rienap instead of the last two vets we had visited. We walked in without an appointment and were reassured that the Dr. would see us shortly. Emma took copious notes during the intake interview and managed to win Pablo's (and my) heart, too. Dr. Rienap was caring and focused as he examined Pablo to diagnose his illness.
I was happily surprised to hear a conservative treatment plan of antibiotic, anti-diarrheal and a bland diet as a course of action. What a relief...no hard sell of unnecessary procedures and retail products. I actually felt like I was at a real (human) doctor?s office (instead of a ?multi-level pet product showroom? with a snake oil salesman in a lab coat!).
What a fabulous experience. I have complete confidence in Dr. Rienap and his staff at Bee Cave Veterinary Clinic. You should, too!!
Pros: Caring Dr & Staff-Reasonable $$-Clean Office-Short Wait