If this site had stars with a minus next to it I would rate it that but I was forced to give it at least one star. One of my best friends had decided to have her birthday party there she had a signed contract and had planned everything months in advance. Due to the fact that we had 20 people on the reservation she was GUARANTEED a private room. All of us arrived at 9:30 only to be seated an hour later. The place is so crowded that our pregnant friend had to have one of the hostesses escort her because it is a hazard getting up the stairs to the dining area due to crowding. When we were finally seated there were two round tables that you would see at a kiddie party separated not the private room that was guaranteed. My friend complained as this was her party and she wanted to have everyone seated together. They proceed to make us get up and combine the tables we still did not fit as we are standing there embarrassed as everyone was staring at us. Then they made us get up again and brought in a long table to which we still all barely fit and had to be squished like sardines while eating. On to the service.. The servers spilled water on me, dropped a knife one someones lap to which I remarked thank god that wasn't a steak knife and then dropped a plate on my lap without so much as an apology. The food was not even good at all after that you would think that would be the one positive but it was yet another disappointment. Also if you had to go to the bathroom you had to convince the bouncers that you indeed had a reservation so that they would allow you to re-enter the dining area. If you are looking to have a special occasion and a fun night this is NOT the place you are looking for. They do not know how to read their own contracts, cook, or serve food everything a restaurant/lounge should be. The only positive thing is that they serve champagne in the bathroom.