Dr. Cromer and his receptionist, Donna, along with the entire staff at Baywood Animal Hospital are OUTSTANDING! I have been a client of theirs for 12 years, and wouldn't trade them for anyone else in town. Dr. Cromer is always so kind. He is a knowledgable and experienced vet. He never rushes us in and out, and he is happy to answer any questions I have. When he sends off blood work, he is the one who always calls to tell me the results and explains them. On several occasions, one of my pets became ill at closing time. I've called, told them the symptoms and to my relief, Dr. Cromer and Donna have waited for me and checked my sick pet after hours. Where else could we get such wonderful care?