Go in for the 1st visit/consultation with Lauren, like I did, and you'll see right away. She's not just smart and doesn't just answer your questions; it's the way she answers them too and the programs she uses. I knew 1/2 way through the 1st visit that I was dealing with someone and a business unlike the 13 other physical therapists/offices I've seen over the years. I will never need to go to another physical therapy office nor will I ever. Lauren, Mike and Bret are God sends!\r
Lauren showed me how to align my SI joint just by walking up stairs and pushing my knees together. Sounds weird, but it works every time! I'm so grateful I don't have to feel that grinding pain in my low back. The only adjustments are those that are necessary to do the physical therapy exercises like if your knee cap shifts after many low weight repetitions so I even found those beneficial and done only to remove any kinks.\r
*Rotations (done with SAFE form always) and working with the body's own weight.\r
*Traditional weights are used PLUS bands, tubes, rollers, balls, TRX and balance boards.\r
*Can buy athletic and therapy equipment cheaper than in stores.\r
*Customer service- The receptionist, Tammy, really went out of her way to get my insurance coverage (took months to resolve-I didn't have to do a thing.) Bret excused something like 13 uninsured visits since I'm out of work.\r
Office location in the YMCA is great! The Y let's you take advantage of other services while you're there for PT. Overall: Even in an economic recession, Bay State Physical Therapy is not about $ but about quality.