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Bay Alarm Company - 1 Reviews - 9836 Kitty Ln, Oakland, CA - Electrical Reviews - Phone (510) 639-2676

Bay Alarm Company

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9836 Kitty Ln
Oakland, CA 94603
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(510) 639-2676
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Bay Alarm Company - Oakland, CA
Bay Alarm Company - Oakland, CA

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Editorial review from Citysearch 6/23/2014

Atrocious service! The monitoring service isn't actually monitored. Our alarm goes off all the time and they never call us. They lock you into a 3 yr contract you can't get out of even though they don't do their job so the only way to avail yourself is a drawn out legal battle or to give them even more money by buying your contract out. \r \r If you care about your family's safety go with any alternative! more

OK but you have to monitor their work - can be sloppy 6/23/2011

I've been a customer for many years and have had good experiences -- but haven't needed much. Until now.\r \r Got two new alarm screens installed. The first day I casually nudged one screen and it fell out of the window frame. If my cat had leaned against it, as they are wont to do, she would have fallen two stories to the concrete.\r \r I called and got changing stories about the problem. What I finally concluded, despite their confusing answers, was:\r \r (1) they came without enough flanges to attach the screens to the outside of the window frame -- so only used them on one of two screens. But didn't tell me this.\r (2) the guy also "forgot" to install the hooks on the inside bottom of the screens.\r \r So, in short: you have to stay on top of their service people and don't let them out of the house till you've checked their work. And make sure you know what they're supposed to be doing since apparently THEY don't know.\r \r The screens are a particular problem because they just don't know more
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Owner Message

  • Bay Alarm is a family owned, locally operated security company that has been dedicated to protecting homes, businesses and communities for over 70 years. The company started in our founder's garage in 1946 and today serves over 140,000 customers. Three generations later, and still family owned, Bay Alarm has become the largest independent security company in the country. We've achieved this because we stay true to a single mission - keeping what you care about safe. It's all we do, that's why we do it better. From expert installation to 24/7 local monitoring, it's why our customers say the security professionals at Bay Alarm are the best-trained, most experienced team in the business.. Bay Alarm offers comprehensive burglar alarms and fire alarms for both Residential and Commercial properties. From 24/7 local alarm monitoring to security cameras to home automation,we offer unmatched professional installation and customer service to ensure that you have what you need to help keep your family and business safe.

Additional information

  • Hours:

    Open Daily 24 Hours
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