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Bastien's Restaurant - 65 Reviews - 3501 E Colfax Ave, Denver, CO - Lunch Spot Reviews - Phone (303) 322-0363

Bastien's Restaurant

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3501 E Colfax Ave (at Interstate 70 Boulevard)
Denver, CO 80206
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(303) 322-0363
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Food & Dining

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Bastien's Restaurant - Denver, CO

Reviews

( 33 )
( 13 )
( 8 )
( 4 )
( 5 )

Best

Everything I've ever had has been perfect! Fried chicken is best I've had in a long time. Soups are excellent. Service is very good and everyone I've taken there LOVE the stea...

Worst

The steaks were good, not great. The green beans looked woeful though. With all the ""Best""s ratings, we expected a fancy place and thought we ventured to the wrong place ......

WORST Customer Service EVER!! 4/9/2013

I do NOT recommend this place! I have never been treated so poorly at a restaurant in my life. The staff was extremely rude and could care less about us. We arrived at the restaurant and had a reservation. We waited 15 minutes before someone greeted us. There was one elder couple in front of us and later a single came in. The hostess decided to seat both the elder couple and single before us even though we were there first and had a reservation! The rude hostess/manager sat the single in a huge booth and the couple at a table. She then moved the couple to the last booth without even looking at us yet. The manager, Jeanne, finally got to us and we told her we had a reservation. She said she could seat us at the last table, which was by a huge loud party. We politely told her that I was pregnant and I couldn't sit in a hard chair and we wanted something quieter; after all we did have a reservation and you would think we would have a nice comfy table waiting for us. She said she didn't have anything else and we would have to wait 15-20 minutes. My husband asked if we could sit upstairs as we saw some cushion chairs up there and she said they were not serving up there. We asked for an exception and she said absolutely not...really? She said we could sit in the bar area if we wanted..we made a reservation lady! My husband asked to speak to the owner and the lady said we could call on Monday. We asked for a business card and she would only give us her business card as she was the manager. We obviously left and were SO disappointed and upset at the service. I was really looking forward to eating at this place as I am a 4th generation native. I will NOT recommend this place to anyone!!! I hope this place shuts down soon and a new restaurant goes in with customer service! more
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Menu for Bastien's Restaurant




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Editorial

  • In Short
    The circular dining room here three levels and a high-vaulted ceiling. An aging piano and pictures of old-school movie stars add to the decor. Low lighting and gold sheen lend a...

  • 6/15/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Wed 3pm-10pm Thu-Fri 11am-10pm Sat 4pm-10pm Sun 9am-2pm, 4pm-9:30pm
  • Payments:

    American Express, Visa, Discover, Master Card
  • Neighborhoods:

    Northeast Denver, City Park
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