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Bastet Cat Hospital - 29 Reviews - 120 E Olive Ave, Burbank, CA - Veterinarians Reviews - Phone (818) 846-8600

Bastet Cat Hospital

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120 E Olive Ave
Burbank, CA 91502
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(818) 846-8600
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Bastet Cat Hospital - Burbank, CA

Reviews

( 22 )
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( 6 )

Best

We have great clients who care. Many people understand that dealing with public is not easy. There is value for everything you buy. It you get something very cheap is either stole...

Worst

DO NOT take your pet here! They are only interested in charging exorbitant rates, often for services you don't need. If you question them in any way, they refuse to take care of...

Older Cat Care 4/24/2010

Good: The staff is nice, they treated me with respect, handled my19 years old cat with love.The Dr. Eexpalind the problem , how he was going to fix it, and how to manage my cat with diet.. Bad: I had to fill paper work to have new file, I guess it is medical facility laws?. Improvements: Trim the trees on Olive Avenue to show more of their signage.. Other: Take your cat to Dr. Basilious and Bastet , theywill treat yourcat right. more

Bastet Cat Hospital - total rip-off!! 4/3/2007

My first experience with this practice was in April 2007, when I took my cat in for an eye infection and was charged $227 for the treatment (exam, eye test, and eye drops). When I examined the detail, I realized they had charged me $75 for me to leave my cat there for the day (between 9 am and 6 pm). I questioned that and apparently it is standard practice to charge their customers for "hospitalization" when someone leaves their pet there for the day. I had asked them over the phone before making the appointment whether it would be OK to leave my cat there while I worked and pick her up on my way home, and they said it would be fine with no mention of ANY charge for that service. Other vets we have used always included the ability to leave our pet for the day, usually at no additional charge. We had selected Bastet since it is right around the corner from my job, but we definitely won't be going back. The care our cat received was OK, but did not stand out as any better than the care at other vets we have used. And to pay $75 for kitty day care is RIDICULOUS!!! We have 3 cats, and the staff at Bastet confirmed that if I were to drop the 3 off for exams and vaccinations and pick them up the same day, we would be charged $225 just for the day boarding, plus the exam and vaccine charges. Can you believe that? more

Excellent Care 11/12/2006

I took my sick cat after I took my cat to other vets, they did not know what was wrong with my cat. The doctor was patient explained to me the condition and option of treatment , I was not given before. Hospital, Doctor, and staff are A+ more
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Additional information

  • Neighborhoods:

    Burbank
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