I had ordered my son a birthday cake and it was a complete disaster! When I go to pick it up, 30 min before his birthday party they were short handed, and simply clueless!! I waited for about 20 sum minutes to get a cake that looked as if someone unprofessional had made it with the borders smashed around the edges and you could see the icecream color from the sides. The young lady who was probably all of 17 years old, simply didn't care. She gave me the option to not take the cake! I was disgusted and asked for the owners phone number and never got a return call! I then called the store on two different occasions to get the excuse that the store is having some problems and well they can give me a $10 refund to come pick up at the store, they were NOT willing to mail it! I will not be returning for services here again and you should think twice!!