Since this is the closest Baskin robbins near my home, my family and I became fequent customers of this branch. You'd think they'd take the time to recognize some of their most frequent customers but no, not these owners. They are all about the money. No friendliness or gratitude for our business. I use to go in every 2 weeks and purchase one of those huge containers of ice cream ($52) as well as my children and husband would visit throughout the week. Still, no recognition, no cheerfulness to their customers. Although my family loves Baskin Robbins, we've been forced to look elsewhere for ice cream. Their lack of customer service skills have completely disgusted us with this branch of BR. Thank God they hired some young friendly cashiers because that really made a difference. Too late for us...they lost our business...It's all Coldstone and Black Bear Yogurt for us...they know how to treat their customers.