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Ba's Minor Auto Body - 1 Reviews - 6027 New Peachtree Rd, Atlanta, GA - Auto Body Repair Reviews - Phone (770) 458-7881

Ba's Minor Auto Body

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6027 New Peachtree Rd
Atlanta, GA 30340
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(770) 458-7881
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Main categories:

Auto Body Repair

Related categories:

Automotive , Auto Repair & Service

Reviews

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Worst

BIG MISTAKE. Told by the owner my car will be ready in 4 days. I called him multiple times to ask the time of pick up and when I will arrive. On the 2nd day, I notified him I'm pi...

HORRIBLE!! 7/9/2007

BIG MISTAKE. Told by the owner my car will be ready in 4 days. I called him multiple times to ask the time of pick up and when I will arrive. On the 2nd day, I notified him I'm picking up the car on the 4th day. During the times I called him, I kept asking repeatedly if it was ready to be picked up and if everything was fixed. He said yes, and I was happy that he kept his promise. When I called last, I asked him the cost to remind me. He then failed to mention that he doesn't take checks or credit cards. What type of business doesn't take those forms of payment? Notified last minute, it was an issue. There are limits to what you can withdraw from an ATM, so I had a hard time trying to find enough cash to pay this guy. I had a friend take me to go pick it up, and as soon as we get there, I took a careful look at my car. Damages before the repair were: front side bumper collided, causing the passenger door to cave, unable to open, front right headlight broken. When I looked, I was appalled that he used TAPE to patch the broken headlight. I complained that it was very inconvenient having to come, after I made sure to ask if EVERYTHING was fixed. He said he didn't want to let me know until I got there, but that he was able to fix it the next day due to the wrong item ordered to replace the headlight. It was a waste of my time having to come back and forth. I don't believe I should be charged for the type of service I received, especially with the owner arguing back to the customer. What I expected was my car to be completely finished after I checked multiple times with the owner, especially with all the trouble I had to go through to find the form of payment. He had a period of 2 whole days to get it fixed from when I first contacted him, or at least to notify me of the mistake of the order. Had I been notified, I would've been more understandable, and he would've saved me a trip. Poor customer service, and who calls their customer a ""liar""? Cons: A LOT more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
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