The employees are nice enough, but the prices are pretty high, even for loyal customers who've been there several times. If you go there get your estimate in writing and call around for price comparisons. I stupidly paid $100 for a front end alignment (I was quoted $90, which is still way too much). They also tend to find an awful lot wrong with your car when you bring it in for an oil change. I had just had my brakes done and they told me I needed to get the brakes done soon. I had a tail light out and they wanted to charge $26 to replace a bulb. Anyway they aren't all bad - just their prices are!