You order your food from a counter, you seat yourself, and the food isn't served to you.
However, save all this the food is well priced for the quality and the sweet ice tea is excellent.
One thing to try is the fish and chips . . . quiet possibly the most authentic and best for your dollar that I have found in SA, and believe me I have tried looking for great fish and chips at many many locations
Pros: Sweet Ice Tea, Prices
Cons: Location, Ambience