BMCE (Which I still refer to as Humana East myself) has blown us away with their level of service and care. My wife was recently hospitalized for inpatient surgery-hip replacement, no less. I had to take the week off both jobs to be with her at the hospital.
Before I go any further, to compare: At BMCS(South), up until the last 2 years or so, our 'default' hospital-not because we like it better, but because it was the 'old shoe' hospital-90% of the time I/we were inpatient and needed something(i.e. more pain meds, bedpan, cup of coffee) and it was past 10 PM, there would be at least a 10 minute delay(we're in the middle of changing shifts, sir.)-no matter what time it was.
At BMCE, all I've had to do is walk to the desk and get a very warm and nice, 'Yes sir. Let me know when you need something else.' Instead of a uninterested 'uh-huh' from South.
For all our future medical needs in Montgomery, no question, BMCE is the best!