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Baptist Health Louisville - 7 Reviews - 4000 Kresge Way, Louisville, KY - Doctors & Other Healthcare Professionals Reviews - Phone (502) 897-8100
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Baptist Health Louisville

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4000 Kresge Way (at Located in St. Matthews with easy access from the Watterson Expressway.)
Louisville, KY 40207
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(502) 897-8100
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Baptist Health Louisville - Louisville, KY

Reviews

( 5 )
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Best

In the past year, I have had 2 major surgeries at BHE. There are not enough adjectives to praise my surgeons. Dr. Werner for spinal surgery and Dr. Tien operated on my thumb. Th...

Worst

The ER nurses and doctors are abusive if they have a patient they judge unworthy of help. If the patient complains, they retaliate with even worse treatment, and they talk loudly ...

Terrible ER Staff 10/17/2014

The ER nurses and doctors are abusive if they have a patient they judge unworthy of help. If the patient complains, they retaliate with even worse treatment, and they talk loudly in the hearing of other patients about the complaint they received. They voice judgments about a patient even when they are completely ignorant of the patient's history. more

Editorial review from Citysearch 9/29/2014

Signed in at 12:55PM this afternoon. Filled the paperwork out at 1:50pm. Had blood drawn at 2:10pm. Already sat for over an hour. Now, all the people that were there before me were gone and approximately 15 others that came in, some hours after I was there were taken back. I was told on two occasions how many were ahead of me. To start with, none of the 15 people were behind me should have been taken in before me. And all the others that were there ahead of me were already gone back. I didn't and still don't understand the logic. I was bleeding inside, had been for six hours plus and no one cared. I was told I was number two at 6:22pm. At 7:15 after four more had gone back, I was done. At 7:26 I walked out of there. 7 and 1/2 hours sitting there. I went to the restroom once, passed a bowl full of blood, sat back down. No one seemed to care. A wasted day of sitting and I am still passing blood. I guess I can bleed to death at home just as well as bleed to death in that chair. more

Great care, with the exception of my first night post-op. 9/10/2011

In the past year, I have had 2 major surgeries at BHE. There are not enough adjectives to praise my surgeons. Dr. Werner for spinal surgery and Dr. Tien operated on my thumb. Their surgical incisions are very small and healed beautifully and at this time, minimal scarring. I do feel that I need to express my displeasure of the nursing care I received the first night of my back surgery. The night nurse did not check on me at all the entire shift. Luckily my daughter stayed with me and was able to care for me, due to the nurses and one aid's incompetence. I had severe nausea and vomitng, but the floor nurse refused to call my Dr. To get an order for an IV anti-emetic. They wanted to give me an IM injection of phenergan, which is very painful. My daughter and I both, are registered nurses with many years of experience. I already had a lot of post-op pain and did not need that compounded with a painful injection. We asked to speak to the house supervisor and she refused to get the order as well. My daughter asked for assistance to pull me up in bed and the floor nurse as well as the nursing assistant were at a loss on how to do this. They were reluctant to assist at all. The following morning, when the neurosurgeon (who assisted Dr. Werner) came in to do a post-op assessment, he was appalled that he or Dr. Werner had not been notified of my request for an IV anti-emetic. Also, during that same night, my daughter asked for a blanket and the nurse pointed to a closet and said,""They're in there"", refusing to get out of her chair to retrieve the blanket for her. As I said, this only occurred the first night of my stay. Fortunately, that nurse, nor the nursing assistant worked on that floor for the remainder of my stay. After my first night, the nurses, and other staff members were exceptional in their care for me. of phenergan, which is very painful. My daughter and I are both registered nurses more

Finally, A Nurse Who Cares! 6/28/2006

I delivered the most important thing to me in the whole word, my daugther. I had the BEST nurse that I have ever met in life Suzanne. My one and only daughter was born at Baptist Hospital East and if I have any more children this is where I would deliverer again. My nurse made the whole experience the best experience I could have ever had! PROS: Friendly, Caring, Wonder Nurses! CONS: more

great place 11/2/2005

I had both of my children here and i would never go anywhere else. This place is the top of the line. They have the new ultrasound. They have all the new technology and the best doctors. I had a very high risk pregnancy. And my baby was fine thanks to this hospital and its staff.. PROS: new ultrasounds CONS: none more

Nice smaller hospital 10/31/2005

They staff is great and friendly. Rooms are smaller and less facilites than Norton's Hospital's. They can get backed up and busy in deliver department. The antheoligist wasn't as good as the one at Norton's. Took more than once for my epidural. Nice, clean and friendly environment. PROS: Friendly and caring. CONS: more

Wonderful staff! 7/27/2005

I really enjoyed my birth experience at Baptist East. I was in a clean room with caring nurses who too great care of my daughter and I. Everything went very well and I will definitely return with my next baby! I do NOT recommend their ER services however, I had the most horrible experience of my life there and will NEVER EVER EVER return there again! That staff is full of the most ignorant, uncaring people I have ever met. I honestly don't know how these two groups of people can work under the same roof, they are like night and day! more

Caring Hospital 7/12/2005

The staff at this hospital really take pride in what they do. The hospital is kept very clean and well-maintained. The several departments that we had come in contact with made us feel important and allowed us to feel at ease. They have nice waiting areas that allow you to feel like you are in the comforts of your own home. The staff is knowledgeable in what they do . The cafeteria is great. Delicious healthy foods to choose from. Good prices. We all ate large healthy meals for under $12.00Overall is was a pleasant experience for us all. There is plenty of parking to choose from. It is located in a nice area and around other businesses in case you have someone staying overnight. You could leave and do some shopping or eat out. PROS: Wonderful Staff , Wonderful Establishment CONS: n/a more
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Owner Message

  • Baptist Health Louisville is a 519-bed hospital that is among the top five hospitals in Kentucky for orthopedics, emergency care, maternity care and neuroscience. The hospital was recognized by U.S. News & World Report in 2015 as tied for #1 hospital in Metro Louisville — its fourth consecutive year — and tied for #3 in Kentucky. The hospital has also twice achieved Magnet designation for excellence in nursing services from the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program..


    • Special teams for heart attack and stroke care

    • Cancer services include two freestanding Radiation Centers,three outpatient infusion centers (including one in nearby La Grange),inpatient care,a Cancer Resource Center and a multidisciplinary clinic,most housed in the award-winning Charles and Mimi Osborn Cancer Center

    • Women's health includes all-private maternity rooms,digital mammography,ultrasound,bone-density scanning for osteoporosis and an Antepartum Unit

    • Cardiovascular services

    • Wound care

    • Behavioral health

    • Occupational health

    • Sleep disorders

    • Rehabilitation

    • Weight-loss

    • In-home care provided by Baptist Health Home Care.

Additional information

  • Hours:

    Mon-Fri 8am-4:30pm
  • Payments:

    Master Card, Visa
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