Banks Quarles Plumbing Heating Cooling & Electrical


2501 17th St
Tuscaloosa, AL 35401

(205) 737-4144
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Banks Quarles Plumbing Heating Cooling & Electrical - Tuscaloosa, AL
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They really have excellent customer service at Banks Quarles. The woman I dealt with on the phone was absolutely wonderful. I talked to her a lot and she was always available and ...


All reviews seem positive

Totally blown away with their excellent customer service. 7/3/2012

They really have excellent customer service at Banks Quarles. The woman I dealt with on the phone was absolutely wonderful. I talked to her a lot and she was always available and willing to talk to me about the problems we were trying to fix. I have already recommended them to others. If we ever need this type of help again, I hope we don't, but if we do, they're the ones I'll call! I own rental property, and it needed a new heat pump system installed. I shopped around a bit and the other company was ridiculous. I am very happy I went with Banks Quarles. more

Satisfied. 7/3/2012

Banks Quarles came in and did what they needed to do. I am satisfied with what they did. They installed a heating and cooling pump. I had never used them before, but based on this experience I'd call them in the future. Sylvia Prince more

Quick and efficient. 7/2/2012

Our AC went out, and Banks Quarles managed to come in, and patch it up so it worked properly over the weekend. Then, they came back out and fixed it promptly and properly. We wouldn't use anyone else. more

The people are very nice and really friendly. 6/29/2012

I felt like I wasn't ready to buy both a heating and a cooling unit, so I felt a little pressured by Banks Quarles to buy them at first. I was hesitant to install them right away. I waited until I absolutely needed them installed because I had already put a down payment on them. Then when they were here, I told them they were supposed to install a programmable thermostat. They haven't had a chance to put that in yet, hopefully soon. I hope the units work like their supposed to, I'm crossing my fingers because I don't want to jump to any conclusions yet. I think the little things mean a lot, like if they'd gone ahead and just did a courtesy check on the downstairs unit since they were here working on the upstairs unit, because the units are located side-by-side and the downstairs unit is not pushing out as much air as it used to, and we could have solved that when they were here working on the other unit. That's the only advice I would give them. more

Very pleasant company. 6/29/2012

I have been a customer of Banks Quarles for 33 years! I wouldn't use anyone else. It's a very pleasant experience with them every time. They come out when they say they will and are always clean and take good care of my property. I am very satisfied with their company! more
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Owner Message
  • Banks Quarles Plumbing, Heating & Cooling, Inc., is a third generation plumbing company founded in 1920. We've been proudly serving the Tuscaloosa, AL community for over 90 years. With that much experience, you can be sure we've seen and fixed it all. At Banks Quarles, your satisfaction is our #1 goal!

    Whether you're experiencing a clogged drain, suspect you have a leak, or need your entire sewer and drain system replaced, we've got you covered. So call us today for prompt, reliable & affordable plumbing service...24/7!

    At Banks Quarles, our plumbers are all background screened and drug free, and they constantly receive continual training to ensure we're offering the best in residential & commercial drain & sewer services. Not only that, but we offer upfront pricing by the job and stand behind all of our work with a 100% customer satisfaction!

    So call us today and don't forget to ask about our money saving specials!

Additional information
  • Hours: Daily 24 Hours