My husband has been playing the guitar for years and we have been here a few times to get things for him. We try to go anywhere else if we have the chance. We found that they are not overly friendly here and it's hard to get someone to help you. The prices are very high and they aren't willing to work with you on anything. Their repair prices are also higher than they should be. It's ok if you have to have something, but otherwise I'd recommend trying to find another music store that will be able to accomadate you better.