I was menber this gym for 3 years, and I had medical condition, so I had to suspended gym membership. that was middle of the 3 years contract, so I gave the Doctor's letter to suspend the membership. The manager got my Doctor's letter, and he said, after 3 years contract end, they can give me extend the membership instead of suspension membership. I checked with them after my medical condition got better (after 7months). the manager lost my doctor's letter and said contact with bally corporation. Nothing he can do about it.. The manager was so rude and his attitude was so bad because I was going to cancel the membership.The manager was so rude and he is not sorry that he lost Doc's letter. that is so unprofessional. they said ok to everything infront, but that is not ok to customer afterall.
Pros: woman's gym
Cons: Rude to customer