My general dentist discovered a cracked tooth that was not able to be restored with a filling. So, I was then referred to Dr. Ballenger for an extraction. Surprisingly, I was able to get into his office in a timely manner. I was nervous since I was with a new dentist that I didn't know much about. But when I came in, I was treated very warm and welcomed by all the employees. And Dr. Ballenger did a great job on my extraction. He didn't even hurt me when he gave me the shot to numb the pain away. I will definitely be recommending him to friends and family.