Balise Mazda

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635 Riverdale St
West Springfield, MA 01089

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(413) 306-3036
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Car Dealers

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Automotive

Reviews
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( 2 )

Best

Just got my new Mazda3 from Balise. It's only the second car I have purchased but they made it easy without the games I found at the other dealer I shopped.. My salesperson wasn't...

Worst

These guys are liars and crooks! Buyers beware you do NOT want to do business with this dealer. We purchased 2 cars from Balise and have been loyal customers for 10+ years and af...

Editorial review from Citysearch 8/26/2013

Helped a friend purchase a car from here. We had a tremendously kind salesperson (Thomas). My only issue is that I feel like they over-promised on their ability to get my friend the 0.9% Mazda incentive. She was very clear and honest about her credit and didn't expect to get the 0.9% but after they continuously promised they could make it happen, it was pretty disappointing when they weren't able to. more

Editorial review from Citysearch 7/25/2013

I have purchased two cars from Balise Mazda, one new and the other used and both times everything was simple and easy. Nice to buy a car without hassles. I use the service department but haven't needed anything other than regular oil changes. The price is less than other places too. more

Nice Experience 2/26/2012

Just got my new Mazda3 from Balise. It's only the second car I have purchased but they made it easy without the games I found at the other dealer I shopped.. My salesperson wasn't pushy and actually could answer my questions. I only have a couple hundred miles on my car so far but I love it. I will recommend Balise Mazda to my friends who also love my new car, more

STAY AWAY FROM THIS DEALER! 2/1/2012

These guys are liars and crooks! Buyers beware you do NOT want to do business with this dealer. We purchased 2 cars from Balise and have been loyal customers for 10+ years and after an accident they called with a $210 estimate and then 2 hours later called with a $758 estimate. When we got upset that they had not checked out the car thoroughly the first time and things got heated (and admittedly we used some profanities) they refused to fix our car and told us it was unsafe to drive and that we should have it towed. Then when I filed a BBB complaint they were bold faced liars and said that we had refused to have the car serviced. These people put my family at risk in driving an unsafe car and then have the nerve to lie about. Do yourself a favor and stay far away from them. Buy from Modern Motors Mazda in Thomaston CT, I wish I had!! more

Incompetent Bullies 11/16/2011

Do not go to Balise Mazda and if for some reason you have to, do not work with Ashley. She will lie to you, whine at you, and, if you dare to ask for her to do some work (such as provide you with the paperwork on a car), claim that you are trying to get her in trouble with her boss. Due to her negligence and lies, Balise Mazda is refusing to return a $500 deposit on a car that was not purchased. more
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Owner Message
  • To really know Balise Mazda you need to understand that we are a dedicated part of the greater Springfield community, with immense support from the trusted Balise Auto Group. This means that we have access to a wide inventory of the new Mazda cars released each year, at truly competitive prices. It also means that the wide variety of used cars we offer to our savvy New England drivers is a special point of pride. Simply ask about our vehicle history report availability or Cash for Used Cars programs to learn more.

Additional information
  • Hours: Sun 11:00am-06:00pm, Sat 09:00am-06:00pm, Mon 09:00am-09:00pm, Tue 09:00am-09:00pm, Wed 09:00am-09:00pm, Thu 09:00am-09:00pm, Fri 09:00am-09:00pm
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