I have had many, many facials, being in the spa industry for many years. Well, this quiet peaceful location, albeit a tad difficult to find, totally made my day. The setting is in the heart of the Hawthorne neighborhood, so the spa is acutally a private part of a house. Beautifully done, with the energy in the space totally your own. Because of the small private space, you are the only client and are unbothered by shoppers, impatient next clents, or the like. I was welcomed, led thru a beautifully done bath area and welcomed into the treatment room all by my therapist, Heather. I was there for an LED treatment and mini facial. She was very thourough in the cleansing and massage, then came the LED light therapy. This being my first experience with this type of therapy, she fully explained the benefits and what each spectrum of light would do/help. I felt very well informed, without the dull lecture and talking when I clearly wanted to relax and shut down. I dont know about you, but a facial for me is all about the relaxation and getting away from the outside world...MISSION ACCOMPLISHED. I left looking radiant, feeling amazing, and a little educated all at the same time. I would HIGHLY recommend Heather at Bali Spa for an amazing esthetician and really great experience. I am scheduled for my next facial next week. Cant wait.