Took my 2 grand children (4 & 5) for their first ever dental appointment. We were VERY disappointed in that being their new patients that we NEVER SAW THE DOCTOR, not even once to even say hello. Though the office staff was nice, WE ARE NOT PAYING for their insight and opinions. I understand that they did not want us in the room during the exam but..... I personally found it a questionable practice not to discuss the exam and recommendations directly with the caregivers..