I actually know about this company from a friend. Last week, the pipe behind the water heater was frozen due to the freezing temperature during winter and it broke and sprayed water all over my garage. I needed help immediately. So I called this company and they were here to fix within 25 minutes. Though the price was high due to the emergency service charge. They did find somebody who was able to come to fix immediately. Also, they did a great job fixing that pipe.