this dealer sucks and the same goes for all departments of the dealership, including the body shop. I was in a car accident (while pregnant mind you) and the person who hit me was the guilty party. their insurance would be paying for the entire accident and they had baker jackson nissan north as a ""preferred body shop."" i thought it seemed like a good choice considering it was a nissan dealer and my car was a nissan. after three weeks of having my car (i was rearended and pushed into the car in front of me so only had rear bumper and front bumper damage), we finally picked up my car. we asked what would happen if we got down the road or noticed a little later that something was still not right with the car; be it the alignment or whatever. they simply said ""bring it back!"" within an hour after picking up the car, we realized that the left side of my steering wheel controls weren't functioning. a feature that we definitely knew were working before, during and even after the accident because the buttons controlled the blue tooth and stereo controls of the car. we immediately brought it back to explain, and they quickly brushed it off as ""not being part of the accident"" and advised that it was too late, our ""claim was already closed"" with the third party insured. we would tend to agree that this problem wasn't related to the accident itself. HOWEVER, it was DIRECTLY related to the fact that Nissan had my car torn apart for 3 weeks and likely didn't put it back together properly (missing a sensor or a fuse, likely something very simple.) they refused to even look at my car to diagnose why the controls are no longer working. we are still dealing with this mess without resolution (fighting with Nissan, with the third party insurance company, etc.) no matter if we receive positive resolve, the fact that this happened, the way we were treated in the meantime and how difficult they were overall, I would NOT recommend this dealer to anyone nor their body shop. i feel like the whole thing is quite a scam, and probably what they do to ultimately get more money. soon after, i spoke with a family member that advised a similar situation had happened to her.