The Chicago Tiffany & Co was a disappointing experience, and did not in any way live up to the legacy of the store's name. It does not compare with the shopping experience you will find in NYC, Las Vegas, Cincinnati, or Los Angeles, either. So, if this has been your only exposure to the store, don't let it turn you off completely.
The sales associates are cold and unprofessional, only taking note of you when you seek them out and engage them first. The customer service is less than acceptable for the price and good you are purchasing. They did as little as they could, even with the gift wrapping. I thought the box, bow and bag was standard. Apparently, here you have to specify strenuously.
I will not be patronizing them in the future, just b/c of the shoddy way in which they represent a store that is built on a name associated with quality, luxury, and customer service. And an Audrey Hepburn movie.