Ok, I can understand if a restaurant is busy... but if your kitchen and/or staff can?t handle the rush... then a. hire more staff or b. stop seating people... We just waited 45 min for a table and an additional 45 min for our food. When our food arrived, guess what, no appetizers. So, we informed the waitress, who proceeded to shrug her shoulders and said ""oh, let me see about that"", no sorry, no nothing (and no, her English was not the issue) and NEVER RETURNED.... So, we ate our entrees thinking that we would eventually get our appetizers, but NO.... we never saw another member of the wait staff until we were finished and another waiter came over and basically, when we told him of our problems said ""Oh, sorry about that, let me get the check?. HERE IS A HINT- NOT THE APPROPRIATE response...offer a free meal, a free dish, a dessert, something. ANYTHING?.I was appalled to find that when we actually got the check, our appetizers were still listed on our order and we were charged for them.. So, I went to the counter to point it out and our original waitress who NEVER RETURNED didn?t even acknowledge me. So, needless to say, her tip was zero. I should mention that the food was fine, but I do not think that morally I can return to a place where the service is THAT BAD... Possibly the WORST I have ever experienced, and I eat out a lot. And to make matters worse, we left hungry and really crabby. I can?t believe we blew a weekend night on this place. We will never return. And I should mention that when we were seated, the people next to us were having a similar problem with their meal... at least they got a free dessert from the nice maitre d? lady. We got nothing and were EXTREMELY polite considering what we experienced. Save yourself the headache and head to Royal Palm on 65th NE and Roosevelt instead. The food is better there anyway.
Pros: I cant think of any- ambience maybe