I have been taking my children there since 1996. I love some of the doctors in the practice, but there a a few nurses who would be better working in a nursing home. Two nurses in particular have no business working with children, they seem annoyed and make you feel like you are interrupting their day just by being there. As far as wait times, I have never been to ANY doctors office and not had to wait! The hours are AMAZING...my adult doctor is 9-5 M-F and that is it. Having this office be open most nights until 9:00 and the Sat/Sun and Holidays...unheard of! I think the pro's of this office certainly outweigh tge cons!