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Babies R Us - 3 Reviews - 8801 University Ave, Clive, IA - Toy Stores Reviews - Phone (515) 226-3131

Babies R Us

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8801 University Ave
Clive, IA 50325
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(515) 226-3131
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Reviews

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Best

I love the babies r us in Clive, IA. Super friendly people and knowledgeable staff. They know more about car seats and strollers than I bet most manufacturers. I am really impress...

Worst

We did our baby registry at this store and were VERY disappointed. The clerks at the store were not accommodating to us or those buying gifts off our registry. We experienced ru...

Do NOT Register Here! 10/8/2010

We did our baby registry at this store and were VERY disappointed. The clerks at the store were not accommodating to us or those buying gifts off our registry. We experienced rude managers and felt like we were constantly inconveniencing those who were working at the store. We also had issues buying items remaining on our registry. The store sends you a coupon for 15% off the items not purchased. However, if the items are online only, you have to choose whether you want to use the coupon online or in the store because it can only be used ONE TIME. Each of these purchases, counts as a separate instance which means the coupon really cannot be used to purchase all remaining items if everything isn't in the store. Additionally, if you add anything to your registry after your initial in-store experience, those items also DO NOT count towards this offer. We added items as people started to purchase things on the registry. When we went to purchase them after our showers, we were told they do not count because we added them after the fact. I am disappointed in this store in particular and in the national chain's policies for registries. I would suggest you register elsewhere. With all of that said, the store does indeed have a huge selection of items and many unique things you cannot find at any other area stores. For this reason, it is hard not to want to register here and use the store to shop. more

great customer service and knowledgable associates 7/19/2010

I love the babies r us in Clive, IA. Super friendly people and knowledgeable staff. They know more about car seats and strollers than I bet most manufacturers. I am really impressed at the selection anything you could ever want and more. I just truly love this store and recommend it to anyone who wants the best baby products. Pros: product knowledge and friendly associates Cons: store a little warm (A/C could be turned on a little) more

Worst experience not once but 2 times. 9/1/2009

The Babies R us located in Clive, university avenue has the worst customer service. I have always felt neglected in the store. The supervisor of Baby Gears is very rude to customers and when a customer says that the store service is not good. She replied back saying not to come to the store. When you call the store for some information , someone picks up the phone and keeps you on hold for a very long time. We are so disappointed by the store service. we have got some gift certificates from this store for our son's 1st birthday and we are planning on saying to all our friends to never give us babies r us gift certificates again. We do love the store a lot. but just for the rude people working in the store we never feel welcomed. Pros: The only baby super store in west des moines Cons: Worst customer service. more
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Editorial

  • Baby mega-store with all the necessities, including strollers and cribs, nursery collections, toys and personalized keepsakes. Gift registry also available.

  • 10/21/2007 Provided by Citysearch

Additional information

  • Payments:

    Master Card, American Express, Discover, Visa
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