SAVAGE BMW always let me feel comfortable and impeccable. The TRUTH is they are not only make you feel valuable; you will be deeply touched by their Spirit and Personality. This review is based on a true story.
Few days ago, I took my 328i in for scheduled oil change. After 8 hours long driving from North California, a rate had been cut in thousands of pieces, stuck in the fan, the odor of decay comes out when start engine. I was helped by Paul Brewer and Kipp Hutcheson. It took Kipp approx. 2-3 hours to clean rodent from the fan ( the temperature is over 95 degrees) and check the system thoroughly to ensure nothing had be gnawed and need to be fixed to factory recommended standard any more. I husband told me his friend went though the same manner, paid $500-600 for labor fee in an auto body shop just for clean; Savage BMW could leave it to me, they are not responsible for cleaned rodent; however they take it.
Further more, my car have been washed in detail professionally,those bugs stuck in the front were so viscosity that could hardly been get rid of even though a "golden car wash"are missing. Crystal Clear.
Everything seems like normal; yet their one in a thousand management is absolutely remarkable.
They are beyond 10 stars, the best of the best. SAVAGE BMW is extremely reliable! Million thanks!