Generally I don't write reviews, but I don't want the same thing to happen to someone else. I took my BMW 530i for repair at B-Line in late January 2009 for minor body work on the left side panel... I came back on a Thursday to pick up my car in the morning... the repair was done in a sloppy manner (there was white resin remaining on parts of the left panel) - Angela claimed that it looked fine (although even a blind person could tell it wasn't finished cleanly), but Michael the owner apologized and said that some of his guys didn't make it to work that week, so the work was a bit sloppy - so he asked me to come back in the afternoon, and he would personally see to it that my car is finished properly. So I came back in the afternoon and got my car back. At the time, it looked fine - on the outside.
Cons: Sloppy, dishonest