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BILTRITE Furniture - 120 Reviews - 5430 W Layton Ave, Milwaukee, WI - Furniture Reviews - Phone (414) 238-2020

BILTRITE Furniture

5430 W Layton Ave
Milwaukee, WI 53220
(414) 238-2020
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We purchased a sectional and a piece of artwork. Everyone at Biltrite from the sales staff, especially Bill, to the family members Randi and Gail went out of their way to help us...


I decided to go to Bilt-Rite for the first time. I stopped through when going home from work. The store is well kept, and the people are friendly... however, i felt a little press...

Quality Furniture Made In America 8/22/2013

We purchased a sectional and a piece of artwork. Everyone at Biltrite from the sales staff, especially Bill, to the family members Randi and Gail went out of their way to help us make our decision on fabric, color, style of our sectional. If you want quality, well made furniture that will last a lifetime and also is made by American workers you need to check out Biltrite Furniture. I have been a fan of theirs since the 80's and will continue to make our furniture and mattress purchases from them. more

Wonderful Service! 8/13/2013

My family and I have been shopping at Biltrite for several years now and are loyal customers. We love the Rowe brand for sofas and chairs for the living room. Before initially shopping at Biltrite, I looked at other stores as well and went back to Biltrite for the selection, value and customer service. We were lucky enough to work with Maureen. We have bought sofas for 3 different houses and keep coming back! We also bought a beautiful cloth recliner for my elderly mother. Maureen really knows her stuff, has a great eye for color and is helpful. She remembers us every time. She even got our most recent ordered rushed from the manufacturer to accomodate our schedule. Thank you, Maureen, for everything! more

Biltrite Furniture 8/9/2013

We we're very pleased with our shopping experience at Biltrite Furniture as we entered the store there were people to greet you and show you to the area we were looking for very helpful and they let us look at our own pace and didn't hover around us until we were ready with questions a very good experience will recommend to other friends and family. more

Review of Bilt Rite Furniture 7/9/2013

We just want to comment on what a positive pleasant experience it has been working with Bilt Rite Furniture,especailly Randi. The selection, the quality of furniture, and the care with which it is delivered is exceptional. We have dealt with Randi and Bilt Rite on numerous occasions in the past, and will continue to be a customer of theirs in the future. They are committed to helping you achieve your goal, and we have recommended them to many of our friends and relattives. Thanks for making it so enjoyable!! Carol and Clark Bohnert more

BiltRite - our Family's Furniture Store 7/1/2013

Built Rite Furniture has been around for four generations and my family has been a loyal customer for three generations. Our parents bought their first furniture at the store on Mitchell Street. We have purchased items there also, but love the new store in Greenfield. When it came time for our grown children to purchase furniture they did all the shopping around, price comparisons and quality comparisons you can imagine. They came to the same conclusion that Mom and Dad and Grandma and Grandpa did so many years ago. Built Rite offers you the best quality at the best price with excellent service. The selection available everyday accommodates all tastes in style and affordability. We shop around then ALWAYS end up at Built Rite to purchase our furniture. more

Shop Local at BILTRITE 6/21/2013

I have been a customer of BILTRITE since the early 1980s. And I keep coming back. They have qualified personable sales people. And the owners are available right in the store! Most of all, the store is locally-owned and operated. Let's keep it local! more

Excellent Furniture Store 6/10/2013

I have been shopping at BiltRite since the 1980's. Most of my house is furnished from them. The quality is very good, the price is right and the customer service is awesome. This time around I went in looking for some kind of cabinet to house records and a player. I was helped by a very friendly saleswoman who directed me to a piece I never would have thought of. I also was fortunate to meet a store-owned family member- Randi- who was very pleasant and helpful. I would recommend this establishment to anyone who is looking for furniture at a reasonable price and a non pressure atmosphere. I will definitely return when looking for my next piece. more

Best experience 4/8/2013

I had my first experience at Biltrite this past month. I purchased a sofa (I built it myself) with tons of help from Gail who was so professional, knowledgeable, and very accomodating. Then, I needed an accent chair and she helped me do the same with the chair. I LOVE my new set!! I can't say enough of how pleased I am from the purchase at the store, the delivery men and service, and the follow-up from Gail. A wonderful experience and I will surely be back again!! Don't know why I didn't come sooner. You now have a new costumer and I would recommend your store to everyone I know. Marianne S. Apr. 7, 2013 more

First Time Shopper was Best Buying Experience 1/11/2013

We were impressed with the store right from the start as were greeted by a very friendly employee. Then were were directed to our sales person, Lee, who was very knowledgeable, courteous, and paid special attention to our needs. After deciding on our purchase of a love seat and end table, Lee took us to the office staff to complete the sale and finalize the delivery information. This staff did an exceptional job of keeping us posted on the delivery status, and scheduling the delivery. The delivery crew did an excellent job of setting up our furniture. We will definitely be buying all our furniture in the future from Bilt Rite. This was the best buying experience we have had. Dick & Robin more

Shop Biltrite for Quality Products and Service 11/1/2012

We have found quality products and service at Biltrite every time we go. Living 40 miles away doesn't deter us. We have been pleased with each purchase and go room by room to replace items bought at other Milwaukee locations. more

furniture purchase 4/2/2012

Every time we go into Biltrite for furniture we are always treated well, the quality versus price is great, and the people are knowledgeable of what they are selling. We will continue to go there for our furniture. more

Locally-Owned! Great Selection. Amazing Customer Service 3/9/2012

When my elderly Father in Law needed new furniture for his move out of his 60 year home; he felt frustrated by the lack of choices and the low quality of the items he did find. I took him to Bilt-Rite. Why? Because my parents and grand-parents went there. We walked in the door and were promptly greeted by Rick. My FIL has bad hearing and doesn't walk well. Rick quickly assessed our needs and took us exactly to the selection of merchandise that would work for our price range. He was patient and helpful and respectful. A refreshing change that harkens back to the day when a sales professional was just that, a professional. He was knowledgeable about the details of the kitchen style tables we were looking at. He pointed out both the benefits and downfalls of particular styles. He instilled in us a real sense of trust; vs. our experience at other stores where the people were little more than clerks looking to quickly separate you from your money. Rick was helpful and aware that my FIL was tiring. He quickly found him a comfy chair and brought the transaction to him instead of having him walk the length of the store. He took the time to explain the delivery and pick up options, the inspection process, the warranty and the details simply and quickly without confusing doublespeak or upselling. What Rick and the Team at Bilt-Rite understand is that they are not just serving the community, they're a MEMBER of the community. At Bilt-Rite, they treat you like they're going to see you again; not just at the store but out and about! They understand that be providing quality products and great service that you WILL come back. Bilt-Rite understands and fully embodies the old-fashioned idea of Customers-for-Life. Sure, you could go to some giant chain, or you could go to some cheapy warehouse...but will get what you pay for. If you want a great selection of quality furniture managed by informed and helpful staff who will treat you with respect- the Bilt Rite is the ONLY place to go! more

Best Customer Service 3/2/2012

From the moment I was greeted at the door, to getting my new box spring and mattress delivered, I was so impressed with the professional service and exceptional interaction I received from everyone there including Randi, Rick and Marty. The qaulity of my box spring and mattress is outstanding and I am LOVING IT! Just a great shopping experience from start to finish! more

Best Funiture in Milwaukee 1/25/2012

Outstanding customer service, no high pressure sales, and they remember repeat customers! Thats refreshing! Kudo's to Randi and her staff. Keep up the great work! Jeff and Sherry Orthmann more

Our New Favorite Place to Shop 11/3/2011

We have purchased a bedroom set, occasional table and now a recliner. We Love the idea of buying American made items. The sales people and service has always been top notch. more

Great Experience! 10/30/2011

Whether it was for our home or new office, Biltrite was at the top of their game each time we went in. Randi and Rick really know what they are talking about and there is no high pressure sales. They let you take your time and when you are ready, they are available to answer questions. Randi gave us an amazing deal on everything from loveseats to lamps. I would recommend them to anyone if they want a great deal on quality furniture items. more

Great Products, Amazing Service 6/14/2011

I purchased an excellent quality leather sofa at BiltRite. I couldn't have asked for a better experience. They offered a great selection and awesome customer service, rare in business these days. They went to great lengths to make sure I was purchasing the best product for my needs and on top of that I loved the idea of buying from a local business that actually carried a lot of items made in the USA. I can not say I've had a better experience with any other furniture store. The price and quality of my purchase is wonderful and I LOVE my sofa! You can be certain that I will continue to patronize BiltRite for other purchases and will happily tell my friends! more

Nothing compares to Bilt Rite Furniture 5/10/2011

We bought our fourth couch and numerous chairs and recliners and have been coming to Bilt Rite since they were on Mitchell Street---great products and prices and all the staff is very helpful and friendly. Randi goes beyond selling furniture. Bilt Rite is a family tradition! more

Amazing service 4/29/2011

My husband and I just purchased another room full of furniture for our house from Biltrite. Over the years we have only purchased from them (Maureen)! With our most recent purchase of our bedroom furniture, the manufacturer did not finish off the staining properly and there were minor detail problems. This furniture was considered one of the stores best quality manufacturers, and in spite of the initial problem, this manufacturer and biltrite stood behind the product to get it right!!! Maureen, one of the family owners came out to my home to view the problems, relay the info to the manufacturer, and presented us with options to remedy the problem. We could not have been happier with the trust they had in us to take our concerns very seriously. Maureen was able to turn a large blunder (done by the manufacturer) into a win-win situation for everyone involved. We can not say enough for Maureen and the customer service that she has shown us over the years. We will ALWAYS purchase from Biltrite. more

Biltrite Came To The Rescue 4/27/2011

BILTRITE came to the rescue for this large-sized person. When my last RECLINER purchased from another store broke in less than a year's time my body couldn't wait for the replacement part to arrive and the chair to be repaired. I have a lot of furniture but with back and knee problems there was nowhere for me to comfortably sit. I was in more discomfort with every day that passed. I called up BILTRITE, where I had purchased furniture previously and asked if they could deliver a recliner quickly if I found one that worked for me. True to their word, I picked out a chair in the evening and they agreed to alter their delivery day/schedule in order to get it to me the next morning. I cannot tell you all what a life saver they were to me. I will be forever grateful to them. What service! But let me tell you about the recliner: If you are a BIG person they have the recliner for you...ULTRA STURDY and higher off the ground it puts no pressure on the knees and allows me to simply stand up without having to brace myself and hang on for dear life! This chair does not budge! It fully reclines and the SUPER-PADDED chaise footrest is also knee-friendly, It's no lie that I sleep better in this recliner than I do in my own bed! I highly recommend BILTRITE to everyone. Their PRODUCT AND SERVICE will keep me coming back and I am pleased to support a local family business. more
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Additional information

  • Hours:

    Mon-Fri: 10am-8pm; Sat: 10am-5pm; Sun: 11am-5pm
  • Payments:

    Master Card, Visa, Discover, Cash, Check, Financing
  • Neighborhoods:

    City of Greenfield