BFI Ultrasound

I really enjoyed the experience. The staff was great. more

Very good service. The staff was very nice. Very good explanation during the ultrasound. I’m very happy with the results. The office was very nice, clean and very relaxing. more

I had a great experience today. The ladies in the office were so kind and patient. My baby wouldn't show us gender at first but the sonographer kept trying. She was awesome. It was a wonderful experience for me and my family. I would recommend this office to everyone I know. more

We had a very positive experience at Babies First Ultrasound. Melisa at the front was very helpful and friendly, and the atmosphere was full of excitement and happiness as people were anxiously waiting for their turn. Shelley the technician was WONDERFUL. She was very happy and put us all at ease. She seemed to really enjoy her job. She took the time to get good shots of the baby, and spent extra time to make sure she confirmed the baby's gender by getting different angles. We got the Basic Package which came with 2 DVDs of our session, 1 CD of all the images (both B&W and color), and B&W paper copies of our photos. There was an option to upgrade the paper to Kodak, but if you have a photo printer at home, you can print your own as they already give you the jpg images. We could have done without the VHS tape, which they provide as a "backup." We don't even own a VCR player anymore! Overall, a very cool experience!! We can't wait to come back in the 3rd trimester! more

THEY TOOK SOMETHING THAT SHOULD HAVE BEEN A HAPPY MEMORABLE MOMENT AND TURNED IT INTO ONE OF THE MOST WORST EXPERIENCES YOU COULD THINK OF. My husband and I went here at 16 weeks to find the gender of our baby. No Parking. Office was dirty and nasty! Don't be fooled by their pictures on their website, It looks nothing like that. We were OVERCHARGED, DID NOT RECIEVE ANY OF THE SERVICES OFFERED, WAS NOT 4D! DID NOT FIND GENDER! They could not determine the gender, only tried for about 5 minutes and let me walk around only one time to see if the baby would shift positions. It did, but not the right position, so she told us we weren't going to find out that day. Pretty much gave up on us.I don't know about you, but if I'm paying that much money and had 10 people with me, don't you think she could spend a little more than time and effort on us?? IT WAS NOT IN 4D like we payed for, IT WAS IN 2D like the regular ultrasound I get every time at my doctor for free. When I asked the tech about it, she said that they don't use 4D technology to determine gender, but they advertise it as "4D Session to Determine Gender" on their website. Customer service was horrible. Called several time to speak to the manager and she never called me back, regardless how many messages I left for her. Finally I called and got through to her. I asked for my money back sense I didn't recieve anything I paid for. At first she said she would talk to her boss and call me back. She never did. When I called her, she said "There's nothing we can do for you because the service has already been completed." What service? Not anything I payed for! DON'T GO HERE! SAVE YOUR MONEY! SAVE EVERYONE FROM THE DISAPPOINTMENT! DON'T GET SCAMMED LIKE WE DID! When I asked to speak to her boss, she said he didn't have a phone, then took it back and said he doesn't speak to the clients. What kind of business is this?! FISHY RIGHT?! more

I went here because I wanted to find out the gender of my baby and get more pictures of my baby. When I walked into the place, it was very nice and clean. The customer service was good. The only thing I could say I didn't like was the fact that I didn't get in on time and was waiting in the lobby past my appointment time, but then I realized that there was another woman in there and they were trying to get the baby to open his legs. I figured I would have wanted them to take the extra time with me if I was in her shoes. The snogram tech was great too. She got wonderful pictures of my baby and took her time with me. I didn't feel rushed and I certainly did not feel as if I was "just another appointment". Their prices are reasonable but the fee is well worth it! more