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Best Western Hotel And Conference Center Baltimore

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5625 O'donnell StreetA
Baltimore, MD 21224

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(410) 633-9500
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Reviews
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Best

I recently attended and was very impressed. We received excellent service by all hotel staff, from the front desk to the meeting rooms. I would highly recommend this hotel.

Worst

All reviews seem positive

Beautiful Hotel 6/30/2011

I recently attended and was very impressed. We received excellent service by all hotel staff, from the front desk to the meeting rooms. I would highly recommend this hotel. more
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All the staff were friendly and courtious 5/31/2011

I neglected to obtain any names, but all the staff were friendly and courtious. This is the third time I have stayed at this hotel. Every visit was just as enjoyable as the first. Keep up the good work. more
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Great breakfast 5/26/2011

We stayed 1 night here on a 16day tour of the capital region. This was an excellent hotel with no problems (and yes we had some in others!!) This is a going places hotel-the room was large, well serviced and excellent air con. Reception staff were excellent polite, helpful and although we didin't try the theatre on site we wished we had. The free shuttle service which you need to book on arrival runs on the hour from hotel except over lunch and dinner and collects on the half hour at the inner harbour. We returned from a full day at the harbour and ate in the restaurant which was excellent and also produced a great breakfast. more
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Kudos 5/23/2011

Dinner was very well done. Sauce was seasoned perfectly. Fresh herbs were a very welcome addition. Fish was fried superbly. Kudos! more
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Very pleased 5/19/2011

We were very pleased with our stay at your hotel, especially the kindness and courtesy of your staff. We chose the hotel because it was recommended by John Hopkins University Hospital for patients and their families. Your staff was extremely kinda and considerate - and even offered a discount on food when they learned I was a patient at the hospital. We were also given a room on a special floor set aside for patients. Thank you so much. Regrettable, I don't know their names. However, the front desk staff members were all quite helpful, as well as the waitresses in the dining room. Please extend our thanks to all. more
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Happy and comfortable 5/17/2011

Thanks for having us happy and comfortable!!! more
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Looks great 5/13/2011

The Hotel has been recently renovated and looks great. more
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Stayed in this hotel for several times 5/11/2011

we were Johns Hopkins patient, and have stayed in this hotel for several times each year for many years. more
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wonderful staff 5/10/2011

appreciated the prompt response when we requested dry towels for the pool area. thank you! more
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VERY pleased 5/6/2011

We booked under the cruise package and took advantage of leaving our car at the hotel and using the shuttle to and from the port. We were VERY pleased with that service and would definitely use it again. more
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Everyone at the hotel was so very nice 5/5/2011

I stayed for a little over a week because my husband was having surgery at Johns Hopkins. Everyone at the hotel was so very nice to me and helpful. When my husband came out of the hospital he was in a lot of pain and the shuttle driver, Kevin, went out of his way to drive very slow over every bump and called ahead to the hotel to have a wheelchair waiting to help him get to his room. That was so kind of him and above the call of duty! Thank you so much for the help everyone gave to me and my husband in a tough time in our lives. more
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Staff and management make my stay very enjoyable 5/3/2011

I have stayed at this unit hundreds of times over the past 4 years and the staff and management make my stay very enjoyable. more
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We had a very nice stay 5/2/2011

We had a very nice stay and would return to this hotel if in area again. more
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We've stayed OFTEN 4/28/2011

Almost ALL staff P.R./Bar gals just beautiful. We've stayed OFTEN whilte at J.H. Great to see familiar staff. more
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Made our stay more enjoyable 4/26/2011

The shuttle service was most effective and the lady driving the shuttle was very nice. She made our stay more enjoyable. Unfortunately, I do not recall her name but she should be recognized for going out of her way to make transportation for us available. more
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Spanish maid was very polite 4/21/2011

Kevin, the shuttle bus driver was very sweet. I think the Spanish maid was very polite… friendly and courteous. more
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It was very reassuring 4/19/2011

Your shuttle to and from Johns Hopkins Hospital was the reason we preferred to stay with BW and it was GREAT!! Thank you! ! ! When a person is away from home in strange environment, it's very reassuring to know "someone" will pick up and deliver - again, thank you!! more
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Have always found them to be reliable 4/13/2011

I've stayed at several Best Westerns from time to time, and have always found them to be reliable, comfortable, clean and well-kept. more
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The hotel was very clean 4/11/2011

We recently just stayed one night at this hotel, and have no complaints at all. I had an appointment at Johns Hopkins, and Best Western offered the best Hopkins rate. I have to admit, after reading the reviews, I was pleasantly surprised. I did read about the renovations, so I did ask for a room that had been renovated. We had no problem finding the hotel. There were huge signs posted because of the bus terminal. They provided free transportation to the Harbor and back and also to Johns Hopkins. Parking was free, which is a big difference from hotels in the Harbor. Staff was very pleasant. The hotel was very clean. We didn't have time to try their complimentary breakfast because of my appointment, so I cannot comment on the food. I have several visits to make to Hopkins, so I know we will be a frequent visitor. more
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Room was ready within a few minutes 4/7/2011

The staffer who was working the desk at 11:45 am , when I checked in was particularly helpful. (I think that his hame was Antoine,) I arrived even earlier than the early check in time booked (12:00). He had the room ready within a few minutes, and went out of his way to be helpful and supportive. (I had eye surgery early that morning and was still "patched up.") He did everything possible to expedite a postive experience. You are fortunate to have such an outstanding employee. I hope that he is recognized for his excellent representation of the Best Western name. more
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Owner Message

  • Affordable Baltimore Maryland Hotel, discover the wonders of Baltimore from the brick promenade at the Inner Harbor to an array of museums and restaurants with our famous Baltimore crab cakes.

Additional information
  • Hours: Mon: 12:00am-11:59pm;Tue: 12:00am-11:59pm;Wed: 12:00am-11:59pm;Thu: 12:00am-11:59pm;Fri: 12:00am-11:59pm;Sat: 12:00am-11:59pm;Sun: 12:00am-11:59pm;
  • Payments: American Express, Visa, Discover, Master Card
  • Neighborhoods: Medford - Broening
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