On short notice, B & S was able to get my dog borded while my husband and I attended a funeral out of state. They took my dog to a local vet to make sure her shots were up to date so she would be able to stay while we were gone. The staff always seems to go the extra mile for thier customers. I travel from Montgomery County because they do such a great job...plus my dog loves the people there. If my dog is happy, I'm happy!