I went to this store in Natick to find a twin bed for my daughter. I was surprised how much beds cost!! I spoke with one of the managers and told her what I wanted (and how much we could afford). She was kind enough to let me know they had a bed to fit that description in their Braintree store. I got a beautiful bed for a great price. Sandy went above and beyond to make sure we got what we needed (and we could afford it!). Bravo for excellent customer service.