I have had miniature schnauzers most of my life and have lived in multiple states. My exposure to vets and staff have generally been favorable. However, this vet clinic is truly awesome! The staff members from front desk to med techs to R&B handlers are friendly, knowledgeable, caring people who obviously love helping clients with their pets. The physicians (Dr. Averill and Dr. Nelson) really listen to your concerns. Their handling of my ""dog children"" is gentle and thorough. They explain options for treatment and potential testing so that a lay person understands what can be involved. They followup with you to make sure treatment is resolving medical issues. I have been a client for at least 10 years now. I have seen staff members finish degrees, marry and some have moved away. But the caring quality of new staff members has remained constant. I repeat... there is none better than this group!