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Avana at the Rim - 1 Reviews - 16631 Vance Jackson, San Antonio, TX - Rental & Roommate Agencies Reviews - Phone (877) 491-0987

Avana at the Rim

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16631 Vance Jackson
San Antonio, TX 78257
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(877) 491-0987
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Great floor plans and the apartments are honestly very nice. Unfortunately, if you sneeze or look at someone the wrong way a note will be on your door shortly. The manager, Rachae...

Editorial review from Citysearch 11/18/2012

WOW. JUST WOW! My boyfriend recently had to move out from this place because he had to take care of me. I was just diagnosed with breast cancer. He left about a month and a half earlier before the lease was up. When he received the remaining balance it was $5,750.88. It's only been about a month and it has been sent to collections already! I completely understand charging the 1,350 for one month and then the remaining for the next month but COME ON! These people are thieves! The apt was pretty clean when he left. He hired someone to clean and steam carpets. One carpet did need a little extra work which is also understandable. When he moved in they hadn't painted the apt because they took longer to get it ready than they were supposed to and he told them it was not a big deal to leave the color that was there, obviously he needed a roof over his head already so he didn't make a big stink of it. In the kitchen there was a drawer that did not open, but someone tried to open it and it accidentally came off, but this should not cost several hundred dollars to fix. So anyway there are all these charges for things they feel like putting in the bill so they can stick it to ya! Heartless! Also, every other month something is going on where they have to enter your apt. You don't know what time or how many people are coming in. So, if you enjoy the few times you get your alone time to rest from a long day or night of work, also consider this piece of information. I don't know about you, but after I have gone for my nap before getting up for some more work and someone wakes me up, then I can't go back to sleep and I feel tired the rest of the time. And I concur with the other person who posted about the staff being very short with you and not friendly (except of course when they're getting you to sign a lease). I'll be posting my review far and wide for all to see and hopefully they will be smart enough not to move in. Anyway, I guess that's all for my rant. more

Nice place if you don't mind being managed as a person. 7/14/2010

Great floor plans and the apartments are honestly very nice. Unfortunately, if you sneeze or look at someone the wrong way a note will be on your door shortly. The manager, Rachael, has soured the living experience here, and some of the staff wish to manage your every move. One half of the complex is noisy, and the other half is too busy complaining about what other residents are doing. There's a lack of community focused outreach, programs and events. So much is restricted due to rules that don't offer a, ""why"" behind them. They just lay down the law and say, ""Deal with it."" In every residential/hospitality based business, the people are the driving force behind what will establish a positive experience or a negative one. Behaviors exhibited by this management team are a clear indication they have defaulted to the apartment's nice construction and amenities to excuse their lack of personal attention to growing a thriving community. This, unfortunately, will catch up to everyone in short time if it hasn't already. With 13 reviews on this site mostly negative, the tells are beginning to show. Pros: Design and construction Cons: The mgmt staff more
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Owner Message

  • Limited Access Community, Fitness and Conditioning Club, Childrens Play Park, Convenient Resident Business Center, Free Wi-Fi/Coffee Bar at Resident Center, Outdoor Gourmet Kitchen, Tanning Bed

Additional information

  • Hours:

    Mon - Sun 8:00 am - 6:00 pm
  • Neighborhoods:

    Northside
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