For over a month we were without heat.\r
For over a month we were without heat. These knuckleheads missed several appointments and when the finally made it to our house on two separate occasions Avalanche was unable to fix our heat pump. \r
I spoke with the owner two different times. Both times all he could do was apologize for how badly his company "dropped the ball" and on the second conversation the owner said he would send gift certificates to make up for the poor service we received ... I am still waiting on them (months later)... DO NOT USE AVALANCHE !!!!