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Autotire - 3 Reviews - 85 Hilltop Village Center Dr, Eureka, MO - Auto Parts Reviews - Phone (636) 429-2985


85 Hilltop Village Center Dr (at Store hours may vary by location)
Eureka, MO 63025
(636) 429-2985
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Autotire - Eureka, MO
Autotire - Eureka, MO


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great experience


I am very disappointed in the service I received from AutoTire in Eureka, MO. First off - if you want your car to smell like cigarette smoke for a week, this is the place for you...

Eureka AutoTire Location 1/4/2012

I am very disappointed in the service I received from AutoTire in Eureka, MO. First off - if you want your car to smell like cigarette smoke for a week, this is the place for you. The mechanics smoke in the garage and it gets in your car and it is gross. I took my car in because of a burning smell - most probably from a cracked intake gasket - which I knew about. I was told it was cracked so all was good to get that fixed. I then received another call stating that I would need additional work done on my car - catalytic converter plus miscellaneous minor work. Because I want to keep my car running for a couple more years, I was assured that getting this work done would solve my problems. This information was from the manager. So $1,178 later, my car still had the burning smell 3 weeks later. Hmmmmm - just what actually was done to my car?? I called when I still had the burning smell and took my car back in. They told me there was a part that wasn't on tight - or somethng - and they fixed it. However, now, just 5 weeks after the first outlay of money, my car now seems to need $605 worth of more work. Hmmmmm - how did that much more work need to be done when I was told 5 weeks ago that I would be good to go after the initial $1,178. SO - I took my car to a recommended auto shop and was subsequently told there were some things that were done by AutoTire that were not necessary, and that the recommended work they wanted to charge me $605 for cost me $314 at my new place of business. Please consumers - Be Aware! Pros: null Cons: null more

great service 6/13/2011

great experience more

Would not reccommend 5/7/2011

Would not recommend to anyone. 1st. I called several places to get a quote-they offered the best quote over the phone but when I got there they did not honor it. 2nd-When I left I noticed my tire light was still on but hoped it would go off after driving-it didn't. 3rd- When I got home I looked in my trunk and the spare was still in there not under the vehicle where it belongs. I called the next day and told the manager what had happened-he told me it was a mistake and to bring it back in. OK 60 mile round trip but did so. I got there, they got my spare put back on but after 2 HOURS they could not get my tpms light to go off! Unfortunately they do not have the technology to fix my vehicles year. Now must take it to a dealership! No apologies. Nothing!! Before I took my vehicle to this place I told them the yr., make and model-would think they would tell you over the phone if they could fix your vehicle or not. The manager couldn't even look me in the eye. more
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