I've been an Autotech customer since shortly after moving to the area, about 3 years ago. I've had nothing but great experiences with them, and would recommend them without reservation. They don't necessarily have the lowest prices, but on average they're the best deal--they fix things right the first time, and only recommend repair work that's actually necessary. They're also far better than I am at keeping track of what does and does not need to be done to my car! I also can say, for the first time ever, that I actually do trust my mechanic. The one time when something did go wrong with their repair work, they were quick no acknowledge their mistake, and offered to fix it for free without being asked.
Pros: customer service, reliability, trustworthiness, knowledgeable workers, high quality parts
Cons: not open on weekends, a bit hard to find