We bought my minvan from this place a few years ago. The salesmen are horrible and don't give you any "breathing space". They were SO pushy we were about to leave but we really liked the one used Chevy van that they had. So we stuck around and went through the whole haggling process. We had the salesman promise to include the floormats which were missing from the van. He put it into writing and then when we went to get the van it had some cheap $2 mats in it. We insisted on the mats that come with the van and he said he couldn't find them. It took a lot of harrassing to get the mats promised to us. The salesman even went so far as to get one of his buddies to pretend he was a manager and sent him to talk to us. It was really so unprofessional and conniving.