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Automall Autobody - 63 Reviews - 975 American Pacific Dr #102, Henderson, NV - Auto Insurance Reviews - Phone (866) 403-4340
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Automall Autobody

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975 American Pacific Dr #102 (at Gibson Rd)
Henderson, NV 89014
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(866) 403-4340
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Reviews

( 52 )
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Best

When I took my car to Automall Autobody, they were very friendly. They gave me a ride back to my house, and the job they did was great! My truck looks beautiful, they did an excel...

Worst

I had to leave my truck at Automall Autobody for a day or two for some repairs and got a rental car for the time in between. The folks from Automall called me to tell me the job w...

Honest auto body repair shop. 9/30/2015

I recently went to Automall Autobody to have some repairs done on my car. There was some additional damage that they didn't find until they started working on the car, and that made the price a little higher than what we originally discussed. That was not a big deal because they dealt mostly with my insurance company, but they did come to me and let me know what they found. I appreciated that honesty. My insurance took care of the additional cost, but it did take an extra 4 days to get the repair done, during which I had to pay for a rental car. There were also a couple of door dings and a scuff on the rear bumper that I wanted them to take care of, but I felt that the price they quoted me for that was way too much so I declined to have that work done. Other than that, the quality of work was fine, and I am not displeased. more

Unsatisfactory. 9/10/2015

I had to leave my truck at Automall Autobody for a day or two for some repairs and got a rental car for the time in between. The folks from Automall called me to tell me the job was done, but when I came to pick my truck up they hadn't finished the work. I no longer had a car to drive (I returned the rental since they said my truck was good to go...), so I had to wait around their shop for 3-4 hours while they did the required work. RESPONSE FROM Automall Autobody: Randy, I'm truly bummed that this happened to you. It is our procedure to only call clients to pick up when your vehicle is complete and then passes both Initial Quality Inspection and Final Quality Inspection after final detail. This has me scratching my head that we would have even bothered you to come down not being done with your vehicle. I'm sorry for the inconvenience this caused you, and have related to our staff that they must in no instance circumvent the above mandatory procedure. more

Thanks for such a great job! 8/20/2015

When I took my car to Automall Autobody, they were very friendly. They gave me a ride back to my house, and the job they did was great! My truck looks beautiful, they did an excellent job. more

Beyond Excellent. 8/13/2015

Automall Autobody was very efficient, timely, and provided great personal treatment. more

Great customer service. 8/7/2015

My van was rear-ended, and Automall Autobody did great job fixing it up. They replaced the back tailgate, bumper, and the mechanical work underneath. They were very communicative, and they were really accurate with their time estimates. more

Good Communication, Great Customer Service! 8/5/2015

The folks at Automall Autobody really know their stuff. They do great work and remained in constant contact with me, keeping me updated about the status of my car. more

Excellent 11/19/2013

Excellent--definitely will recommend! Customer service is excellent. Thanks for such great service! RESPONSE FROM Automall Autobody: Thank you for your business! more

They are efficient. 3/15/2013

The first time I used Automall Autobody, I paid out of pocket and had no problem. This time, my daughter was hit driving our Kia Soul and we used Automall Autobody because it was one of the body shops Progressive Insurance listed that we could use. Perhaps it was due to having a third party involved, but the communication between Progressive, Automall Autobody, and myself, was lacking. The insurance agent would tell me one thing and the body shop would tell me something else. At one point, I left the car at the shop for the day before getting a quote, which the insurance company later told me I should not have done. As for the work that they did, it was great. The car was ready when they said it would be and it turned out beautifully. They even offered to drop me off at home and pick me up when the car was ready. more

I wouldn't go anywhere else. 2/1/2013

Automall Autobody has helped me on three separate occasions. The first time I went there, they fixed the rear-end bumper on my car. I was completely happy with the quality of the product. There were some discrepancies in the quote I was given and the amount I was being charged, and the owner was kind enough to not only stand by his quote, but lower it by twenty-percent. I was impressed with his willingness to work with his customers. That first experience has kept me coming back whenever I need their service. Overall, they are just honest, professional, and stand behind their work. more

Good Experience 1/14/2013

Automall Autobody did the collision repair on my vehicle. They replaced the necessary parts to have not only the mechanical aspects fixed, but also the visual aspects. Everything turned out great. more

Professional, great service. 12/21/2012

I had something hit my car a while back. I was referred to Automall Autobody through my insurance company. They took care of me and sent me photos and stuff like that. They were very fast, and they were able to tell me exactly what was going on. I felt like they were very professional. more

They do a great job on everything. 12/17/2012

Automall Autobody did a great job on everything. I've always been very happy with their service, and I will use them again. more


Excellent workmanship and service. They know their business. 12/10/2012

I was involved in an accident where someone ran into the rear of my vehicle. My insurance company who referred me to Automall Autobody. They did an initial inspection and quoted the repair at about $800. After they took the vehicle apart, they noticed additional damage which amounted to $1000 more than their original quote. They called the insurance company to get the approval and they extended my rental. They did everything! They did a great job fixing up my vehicle. They are a nice group of young people. They handled themselves very well and kept me informed on the progress of the repairs. I have had experiences with other body shops and I am very pleased with this group. I would highly recommend them to anybody. more

A small repair. 10/22/2012

Automall Autobody replaced a handle on my lift gate. more

They did a great job. 10/17/2012

There was am error, but they did correct it. With the new management, Automall Autobody did a great job. With the old, there wasn't too much great communication. They did do corrections when I needed them dealt with without extra costs to me, so I would rate them as good and continue to bring all of my cars there. I have about four that they service. more

Happy with them. 9/26/2012

Automall Autobody took care of my business very well. They even detailed my car and did a lot of extra things, so I am very happy with them. more

Very happy with the work performed 9/25/2012

Wow, my wife and I were expecting a good paint/repair job on her Infiniti and it looked like nothing ever happened. What we were surprised to find is that the car was detailed inside and out. I now recommend Automall Autobody to anyone looking to improve the look of their car. more

What I expected. 9/17/2012

Automall Autobody repainted my bumper. They did a pretty good job. more

A really nice job. 8/16/2012

The folks at Automall Autobody were very nice and helpful. They did a really nice job helping me with my bumper. more
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Owner Message

  • Automall Auto Body is a locally owned and operated Las Vegas auto body shop. We specialize in repairs of all types, from comprehensive collision repair to bumper scratches, dents and dings. If you have been in a car accident, Automall Auto Body is dedicated to offering cost-effective repair solutions so that you can get back on the road as quickly as possible. We are proud to provide the best auto repair and auto paint services in the Las Vegas and Henderson areas.

    We strive to understand customers better than anyone, and our commitment to transparency helps us achieve that goal. Through the industry leader in customer retention management, our shop receives customer reviews. Every customer is sent a questionnaire and we respond to those reviews immediately to determine the best way to keep you as our valued customer. Every repair is eligible for our worldwide limited lifetime warranty because we not only take our business seriously - we take you seriously.

    .

    Automall Las Vegas auto body repair is a leader among auto body shops. We offer one of the most prompt auto repair services in the area and have established ourselves as one of the most trustworthy shops in Nevada. With our incredible dedication and determination to provide nothing but the best service for our clients,we have managed to rise above the auto repair industry competition. We promise to provide you with nothing less than amazing customer service,the best repairs,and a lifetime warranty.

    We promise that you will be nothing less than satisfied with our work. Contact us today for a free estimate or to schedule repairs.

    (Handicapped Parking and Public Restrooms)




Additional information

  • Hours:

    Mon-Fri 8am-5pm, Sat Closed, Sun Closed
  • Neighborhoods:

    Gibson Springs
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