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Autobell Car Wash - 1 Reviews - 2145 Main St E, Snellville, GA - Car Wash Reviews - Phone (770) 979-0440

Autobell Car Wash

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2145 Main St E
Snellville, GA 30078
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(770) 979-0440
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Took a van belonging to my friends to be washed as a Christmas present. The car wash ripped off the passenger mirror. Managers excuse for not accepting responsibility. The mi...

They will damage your car and show you how it's YOUR fault. 12/24/2012

Took a van belonging to my friends to be washed as a Christmas present. The car wash ripped off the passenger mirror. Managers excuse for not accepting responsibility. The mirror has scratches on it and that obviously weakened the structure of the mirror. This was a folding mirror. If it had been hit from the front or behind it would have simply folded in. This was struck from the top or bottom. I asked the manager "If we had folded the mirrors do you think this would have happened?" His reply, "We will never know and it's not our responsibility to fold in the mirrors any more than it is our responsibility to roll up the windows". I pointed out that they have a sign that tells customers to roll up the windows and that NON FACTORY accessories weren't AutoBell's responsibility. Then the manager pointed out that none of the other cars had their mirrors torn off so it couldn't have been the wash that did it. The replacement FACTORY mirror was $30 on E-bay with free shipping. The manager didn't even comp the wash. He doesn't know what customer service is, doesn't adhere what is stated in the signage (AutoBell is not responsible for NON FACTORY equipment) and could care less about your car, your repeat business or their reputation. more
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Owner Message

  • Family owned and operated, Autobell Car Wash was founded in 1969 by the late Charlie Howard. Autobell has grown to the fourth largest conveyer-operated car wash company in the United States with 80 locations to date.

    We are located in North Carolina, South Carolina, Virginia and Georgia!

    At Autobell we are a community and an environmental leader, and we lead by example. We treat and recycle up to 100% of our wash water in each location.

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