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AutoTopsDirect.com - 8 Reviews - 11128 Gault Street, North Hollywood, CA - Auto Parts Reviews - Phone (888) 254-7976

AutoTopsDirect.com

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11128 Gault Street
North Hollywood, CA 91605
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(888) 254-7976
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Reviews

( 3 )
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( 5 )

Best

After ordering, the top was shipped quickly and waspackaged well. Installtion was done quickly and easily. The only thing I would have been nice to have a little more detail on wa...

Worst

I really shouldn't even give them a star. There products are complete garbage. I received a top i purchased from them with missing rivets was the first problem. The top was poorly...

Boxster top install 8/13/2013

After ordering, the top was shipped quickly and waspackaged well. Installtion was done quickly and easily. The only thing I would have been nice to have a little more detail on was where the phillips head screws on the side rails are located, as one one each side is hidden under a rubber seal. Other than that everything looks great. The top fits great and is a huge improvment over the one that was on the car. I will recomend this top to anyone that askes. more

convertible top for my 1971 mercedes roadster 1/19/2013

I could not be more pleased. Your staff was very helpful and answered all my questions. The top was of excellent quality and the upholsterer commented that it was equal to Robbins and Gahh tops that he had installed. It looks beautiful on my car and has improved the value of my car. Thank you again for a great experience. more

Horrible Company, Products & Customer Service 5/10/2012

I really shouldn't even give them a star. There products are complete garbage. I received a top i purchased from them with missing rivets was the first problem. The top was poorly manufactured and ripped once on each side in the same locations while trying to install. There warranty program is a joke and customer service, well let's just say a room full of monkeys could've helped better. It takes weeks to try and get a response from them and Mr. Brown is a complete ignorant jerk. Please don't buy from this company as it will cause nothing but headaches and frustration. more

They deleted the Bad reviews on the site 8/17/2011

many customers wrote Bad reviews on their site, it was deleted the next day. more

Virtually no warranty 7/1/2011

Read their warranty before purchasing. It covers almost nothing but the glue. This is a link to one of several warranties they may use if you have an issue. http://www.autotopsdirect.com/SIERRA-Auto-Tops-Seats-Warranty-s/5772.htm I thought I'd save about $400 but it ended up costing about $1K more in the end. Lousy customer service. more

Customer Service very POOR 6/20/2011

I am extremely dissatisfied with your customer service. Your site says ships in 24-48 hours. I placed my order on May 16th. After a week I had to call and find out that the headliner was on back order. I called at least 2 other times even though I was told that I would be contacted about when to expect shipment. I called again on May 27th and still was not able to find out any kind of time frame. I called again on Tuesday morning May 31th and was told I would be called back today. Around 2pm I called and again got vague answers. I asked if the top and headliner could be shipped by June 1st, one day expedited and the shipping be free. I was told I would be called back. Finally at 4pm I received a call that the order was to be shipped tonight and it would only take a day or 2 so NO to expedited shipping and NO to free. I was told that $12.00 can be deducted from the shipping of $35.31. Let me understand this. I wait 2 weeks for an order to ship, I make 99% of the contact to check my order status. Not once was I phoned or emailed about the delay. AND the best you can do to satisfy a customer is $12.00? Product is satisfactory. more

real reviews needed 8/24/2010

The first reviewer looks like it was written by the company itself...not helpful...need some real reviews here.... more

Auto Tops Direct - Convertible Tops - California 6/2/2009

AutoTopsDirect.com is a master distributor of premium convertible tops. Email at sales@autotopsdirect.com or give us a call at (888) 254-7679. more
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