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Auto Medics Of Shelby - 94 Reviews - 5100 Auburn Rd, Utica, MI - Auto Parts Reviews - Phone (586) 726-0330
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Auto Medics Of Shelby

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5100 Auburn Rd
Utica, MI 48317
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(586) 726-0330
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Auto Medics Of Shelby - Utica, MI
Auto Medics Of Shelby - Utica, MI
Auto Medics Of Shelby - Utica, MI
Auto Medics Of Shelby - Utica, MI
Auto Medics Of Shelby - Utica, MI
Auto Medics Of Shelby - Utica, MI
Auto Medics Of Shelby - Utica, MI
Auto Medics Of Shelby - Utica, MI
Auto Medics Of Shelby - Utica, MI
Auto Medics Of Shelby - Utica, MI
Auto Medics Of Shelby - Utica, MI

Reviews

( 63 )
( 16 )
( 4 )
( 2 )
( 9 )

Best

Treat us as family and we really feel your looking out for our best interest in our vehicle maint.

Worst

Mustang only made to 18 and mound before dying from fuel starvation! Had to have it towed!

Hugs 10/29/2014

Treat us as family and we really feel your looking out for our best interest in our vehicle maint. more

Honesty 10/18/2014

I enjoyed my first visit there and will certainly be back when the need arises. Thanks for the great service! more

CUSTOMER SERVICE SO POLITE!! 10/17/2014

love the free tow, the awesome customer service Layla, so kind, nice, constant follow up; the men who droped off car were very kind. more

friendlyness 10/5/2014

knowledgeable mechanics and friendly crew more

good service 10/1/2014

did what I needed done more

Mustang 9/24/2014

Mustang only made to 18 and mound before dying from fuel starvation! Had to have it towed! more

Fast repair! 9/22/2014

Auto Medics and I have a longstanding relationship, and my recent repair of my Suburban's alternator is another success story. Prompt and professional service almost makes me look forward to my next car problem! more

Rip off artist 9/17/2014

I'm very unhappy with you guys. You hit me for over 600.00. That being said you stated you checked the car over good. Like a 50 point inspection ... Bull!!! If you had checked it out you would of seen the break fluid very low, rotators were warped , battery terminals were do corroded you could barley see the post, also the heat shield rattles and needs a few screws . All you guys do there is look for low hanging fruit. Like I said rip off You probably will never see me again!! Oh one last thing Your service manage sold me the job with 12 months no interest . I get the bill and it's 6 month no intrest . Another lie I should report you to the BBB Frank Navarro more

Customer Service 9/3/2014

customer service like one rarely sees! Courteous employees make it comfortable in every way . The cleanliness of not only the waiting room but even the garage! I usually dread having to service my car and waiting in these dirty grease pits,really! and often smelly .!! Anyone reading this that has not tried Auto Medics owes it to themselves to do so! An all around great experience!! What you waiting for??? Give them a call now!! Kathleen more

They were able to take my vehicle on the spot. .plus provide me with a car while I waited for my car to be fixed. 8/31/2014

Family oriented. ..Easy to talk to. .willing to work out issues that would work for the clients. more

Everything was great! 8/28/2014

We have a good experience. The cleaning of the inside of the car wasn't the greatest. But overall the price and customer service was great and I would definitely return! more

Oil & filter Change 8/24/2014

Excellent service more

Prompt, professional friendly Service 8/24/2014

We had been looking for a shop to take care of our car needs, and we have found the best. I'll recommend it to my friends - absolutely. more

Personalization!! You feel like #1!! 8/21/2014

This place is wonderful!! I needed a place I could trust to bring my car in for service and I am so happy I found athiel and his team!! Layla at the front is wonderful! I'm glad I can call on Shelby auto medics for whatever I need car wise!!! more

Oil Change 8/20/2014

Happy with service and explanation of other work to be done. Engine light still on, would have expected that to be cleared with oil change. Oil low is why light came on. more

friendly, helpful staff 8/17/2014

The guys are very truthful when telling you what you need done to your car, i just wish the labor didn't cost so much. more

Love this place! 8/11/2014

Thank you AGAIN Auto Medics as always the service was AWESOME! more

Not given what I paid for, poor service 8/9/2014

I was very disappointed with my visit. I will say the guy who drove me home was very polite. They had problems in the shop that day& i get that, but i had an appointment early in the morning on a weekday and waited for my car for 6 hours for an oil change, I was told 2 hours. After 3 hours I called and couldn't get anyone to answer the phone for 45 minutes. They called back after 5 hours and said the car was ready, but they still had to put the tires back on so it was one more. It was a special price with oil, inspection, a cleaning inside and a wash. I was really upset that the car hadn't been vacuumed out like the offer said it wasnt that dirty to start so just a quick vacuum around the mats is all I wanted. I don't think it was washed because there is this black soot stuff all over my hubcaps and it was NOT there before- it was raining when i picked it up. I would have asked for them to clean the car like it should have been but I told them after 5 hours I needed my car back ASAP because I needed to pick someone up who had a mobility issue so they kept me waiting another hour. I thought maybe it was just a bad day for them until they completely blew my trust in them as a reputable shop. After the inspection they said my shocks were starting to go and my break pads were near dangerously gone and I should pay almost 400 for them to fix it right then. (Which is ridiculous no one around charges that much to fix only the front pads) After a 6 hour oil change I was not leaving my car even if I had another option. I felt like because I'm a girl they started trying to scare me to get all this extra work because I should be stupid about cars. I actually do know a lot about cars but don’t have tools to do the work myself, having driven with bad breaks and shocks I can tell mine were both good. I got an estimate somewhere else they said my shocks are just fine no hint of an issue and my break pads are still in excellent condition (they even showed them to me) since they are only 5 months old and I don‘t drive a ton. They also DIDN"T tell me about a filter that I knew needs replacing but I was waiting for the part to come in. So after waiting all day and canceling appointments and waiting some more the owner also stopped processing my payment to go get someone to talk to the guy who came in after me telling me the man spent about 20K on his cars there. At their prices I’m not surprised. I didn't appreciate that because I HAD to leave which he had known so I certainly didn‘t feel like a valued customer. This was a huge mistake the next time I need an oil change, I will go to 50's down the street. it will take 15 minutes and cost me $10 less plus I personally think 50‘s staff is nicer. This will teach me to use a coupon especially since I have to vacuum out my car myself. more

Communication and understanding 8/7/2014

I have had a lot of untrusting mechanics look at my car. Many times I would pay for something that would never get done. But with Auto Medics they were very great with communicating and letting me know what the issues were with the car. They provided videos and pictures of the issues with the car, which made it more comfortable to trust that they were not taking advantage of me. As a female, it is hard to find mechanics that won't try to take advantage of the little knowledge of cars. I am 100% stratified with the service of Auto Medics. I would recommend Auto Medics to anyone. :) more

deans nightmare 8/5/2014

actual mileage 102,794 more
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Owner Message

  • Auto Medics of Shelby Twp Michigan would like to offer you the opportunity to experience the kind of service you would expect from a dealer and the personal attention you deserve as an automobile owner. Family owned & operated, we have been meeting & exceeding our clients highest expectations for over 20 years. Serving Shelby Twp., Rochester Hills, Romeo, Utica, Troy, Sterling Hts. and surrounding communities of Macomb and Oakland County Michigan.

    - Preventative Maintenance

    - Tires & Wheels

    - Brake Repair

    - Suspension & Steering

    - Air Conditioning Service

    - Engine Repair

    - Cooling System

    - Exhaust Repair

    - Transmission & Clutch

    - Towing

Additional information

  • Hours:

    Mon - Fri; 7:30am - 6pm
  • Payments:

    Master Card, Visa
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