I called them to fix a leaky skimmer. In replacing it the cut throw th concrete ring and rebar supporting the pool but then just filled the hole with concrete, no rebar, didn't even float it. Two years later it buckled destroyed the skimmer and lifted 6 inches up. Now the whole side of the pool is cracking. Their answer? Its out of warranty. Then send a couple of day laborers who dont speak a word of english out to do their repair work without any engineering support or review. Totally incompetent.