Protection Plus Service. Your Partner - My Insurance Man Austin Insurance Agency is an independent Insurance Agency established in 1963. This family owned and operated business has grown to a full service agency. We serve the insurance needs of about 5000 individuals and families, and 300 business concerns in the South Shore and adjacent areas of Massachusetts. Our two convenient office locations include a state-of-the-art computer system for record keeping and a special rating computer for instant rate comparisons of the country's finest insurance companies.