We lived in Austin Crest apartments for about a year and a half and loved our apartment there. The apartments require income varification and are only occupied by people who have average to low income, so the rent is very reasonable and competative. For a nice complex, in NW reno you can't beat it.
I always felt safe and comfortable while living there. The neighborhood wasn't perfect, I don't think, but it was nice enough and much nicer compared to apartments in less-nice areas of town.
Austin Crest is definitely worth looking into.