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Audi Porsche Of West Houston - 41 Reviews - 11850 Katy Freeway, Houston, TX - Porsche Dealers Reviews - Phone (281) 899-3400

Audi Porsche Of West Houston

11850 Katy Freeway
Houston, TX 77079
(281) 899-3400
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The staff were very friendly and helpful and the service consultant was professional and warm.


I just recently took my car here like last get a lock fixed. First of all they never give you a Audi as a loaner car. They always say that they are out of Audi loaner car...

Service department sucks.... 5/28/2011

I just recently took my car here like last get a lock fixed. First of all they never give you a Audi as a loaner car. They always say that they are out of Audi loaner cars. I dropped the car off at the dealership in the morning at 8 and then went to work. I come back in the evening to pick up the car & I realize that my car (being under company warranty and the lock takes them only 30 mins to fixed) has not been touched and they make me wait an hour to fix it. Finally they get the car to me after an hour and I check the lock and it still has the same problem. I tell the service advisor that the lock is not fixed and he tell me that all locks of Audi's are fragile and if we jerk it a little, it'll come open. Comme on... don't tell me I paid $40,000 for a car that open up if I slighly jerk the lock... Anyways..not at all impressed with the work they were doing here and also the service guys have an attitude here....I'll never bring my car back here.... more

Great staff 11/15/2010

The staff were very friendly and helpful and the service consultant was professional and warm. more

Friendly and informative 10/18/2010

Great service and my salesman was friendly kind and informed about his product. They have excellent facilities and service department was easy to find. more

Excellent 9/28/2010


Great job 9/27/2010

great job! more

Excellent 9/22/2010

Excellent service more

Great 9/21/2010

Ingoff was great. more

Very good expierience 9/20/2010

My purchasing experience at Audi West Houston was very good; and the Q5 is a really good crossover SUV. more

professional 9/17/2010

thoroughly professional... more

Professional and helpful 9/14/2010

Your people are very professional and helpful. They know the products and are willing to take the time to share their knowledge. more

on top of everything 9/13/2010

My experience Audi West Houston was great. Tom was on top of everything. I live in Florida, and I tried to use a dealership around my area, but I did not get the service that Audi West Houston gave. more

pleased with service 9/10/2010

I have been pleased thus far with my service from Porsche. Although I am a new customer and have not had much car service I can say that during the purchase of my new Cayenne GTS the salesman was very knowledgable and had much patients.. more

Pleasant 9/9/2010

Pleasant and swift more

excellent 9/8/2010

The service has been excellent to-date. more

My First Porsche 9/3/2010

This is the first Porsche I have ever bought and I had a great buying experience. Carlos did a great job with us. We will continue to have a professional relationship with the I-10 dealership. We also want to thank the finance department for making our purchase a lot easier. Thanks again, Jon Bruckbauer more

No problems 7/19/2010

It was a great experience. No problems whatsoever. more

a positive experience 7/6/2010

I enjoyed working with Mike N. He worked to make sure it was a positive experience for me. I will recommend him and the dealership to friends. more

Apparently they don't really want to sell cars 6/29/2010

saw a car that looked a little too good to be true, called and got an appointment, got a confirmation email for the appointment that said will expect me with the car ready for a test drive. arrived there on time, there was nobody waiting for us, the car wasn't there, hell, there wasn't even a receptionist. finally some other dealer (that already had customers) came and asked me if i've been helped and led me to someone else. who called the guy that was supposed to meet me in the first place and then said he'll be there in a few minutes, that he took the car "in the back". half an hour later, my wife and I sat down at an unoccupied desk and some older grumpy dealer came and said "would you please move, i've got some customers". first of all, there were other desks he could've used, second of all, we hung out for another 5-10 minutes there and he didn't have other customers, third, there was no "waiting area". And our guy never showed up, so we took off without seeing the car (which my wife thinks doesn't really exist) and swearing we'd never walk into this dealership again. more

Exactly as it should have 6/28/2010

Everything went exactly as it should have and I really appreciated that. more

Thank you Audi West! 6/7/2010

Mr. Doug Fuller was very informative. His customer service was excellent. He was very polite and very respectful. This my first experience buying a car, and Mr. Doug made it easy. Thank you Audi West! more
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Additional information

  • Payments:

    Discover, Visa, Master Card
  • Neighborhoods:

    Memorial, Westside