I decided to go with AT&T Their prices were competitive and all I was getting was internet, so the customer service at least 30-50 min hold times when you call for a problem and you will call for a problem each new rep would send me a new modem, all were not what I needed for my wireless laptop, they just have no clue, rude,no empathy, fake. I finally after losing my broadband service daily i yet again call in to tech support this time @ 3am get someone Violet? then another rep was supposed to call me bk, So I asked for supervisor Micheele comes on line I told her I had service for 2 weeks and keep gettting the run around I had to keep repeating myself to her, she yet again was clueless, so she disconnected on me once ok, she called me bk, she then disconected again called bk let it ring once like pretending she was calling me I am sure she did not want to deal with me. So she was doing what they call in customer service Call dropping! I am done I will get a new provider. They could care less about you to employ this caliber of people AT&t should be ashamed I am done with you. I was going to get a cell with them Forget it people stay away from these a- holes.