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Atlantic Tire & Service - 9 Reviews - 5412 S Miami Blvd, Durham, NC - Tire Shop Reviews - Phone (919) 695-9326

Atlantic Tire & Service

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5412 S Miami Blvd
Durham, NC 27703
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(919) 695-9326
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Reviews

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Best

I hit acurb very hard in early February and my car was in another shop for a month. When I got it back, it ran rough but the shop said they had fixed it as best as it could be. ...

Worst

This operation is actively deceitful about informing customers of the cost of their services before doing the work.

Atlantic Tire saved my Honda 6/8/2011

I hit acurb very hard in early February and my car was in another shop for a month. When I got it back, it ran rough but the shop said they had fixed it as best as it could be. After two months of rough riding, I took it to Atlantic. They discovered the car had not been fixed, fixed it in three days and it runs great again! They checked with me the entire process and made sure I knew what was going on. They worked closely with the insurance company to help them pursue the shop that was paid for work they did not do. They were super nice and the shop is spotless. Atlantic Tire is the best! more

Great SErvice & Friendly Staff 4/19/2011

I recently brought my car in for an oil change. The people behind the counter were just as friendly as they could be, and they seemed to genuinely care about my business. They also got me in and out quickly, which is key for a busy mom on the go :) more

AWESOME REPAIR SHOP 12/22/2010

AWESOME SREVICE. THEY FIXED MY VERY ANOYING CHECK ENGINE LIGHT THAT WAS more

Poor Workmanship, not honest 6/2/2010

This operation is actively deceitful about informing customers of the cost of their services before doing the work. more

Great customer service 3/31/2010

I have been taking my car to this shop since the day it opened. I enjoy that the employees remember me and do what is necessary to make my experience a very positive one. Pros: Friendly, many extra's that other places dont' supply more

Atlantic Tire Still The Best---especially for women 3/30/2010

I have been a customer of Atlantic Tire on Miami for the 5 years it has been open. The service is professional, they answer questions that a woman can easily understand and not feel intimidated, they are patient, and they are a great team. I have trusted them and never been disappointed. I have known the Service Director for 12 years and his knowledge, experience, and direction of his team are unparralled. I have noticed in the waiting room customers always have positive comments. They are Number one in my book. They enjoy such a great reputation the 11 year old business in Cary and the Miami shop just opened a Raleigh office off Glenwood. Give them a chance. Pros: Really love this business Cons: I have found none more

GREAT SERVICE..GREAT STAFF..GREAT EXPERIENCE 3/30/2010

I am very happy with how I was treated at Atlantic Tire! Pros: CONVENIENT AND FAST FRIENDLY SERVICE more

GREAT SERVICE 3/30/2010

Not sure if the guy in the review below goes to the same Pros: CLEAN,HONEST,ON TIME,NICE!!!! more

Poor workmanship 12/14/2009

1. Atlantic Tire installed a K&N air filter in my car late 2006. 2. Around Early 2009 I had them clean my fuil injectors where they would have had to disconect my air filter. 3. Dec 2009. My car started acting funny so I checked under the hood and the air filter had become disconnected from the tube that runs into engine block. 4. If this was installed correctly it should not have come off. I alos noticed the clamps holding certain section of the air tube together were not tight including where it attaches to engine. 5. I brought my car in and requested that they put the air filter back on and tighten all the clamps. I also requested they clean my injectors at no cost since I paid for this previously and most likely they would be dirty again since the filter came off. 6. The manager agreed to do this. 7. When I got home I checked the filter. The spot where it had come off had been connected and the clamp was tight. The other 3 clamps that hold the sections together were lose. This makes me think they didn't even clean the injectors and even if they did they did not tighten clamps. 8. I called and spoke to the manager and all he said was that the mechanic said he tightened them. I informed him I could see one clamp being faulty but not 3. I tightened them myself and drove around. All still tight, pretty much proving they didn't tough these clamps. 9. During this entire process there was no apology for inconvenience. I don't consider this good business at all. You can make up your own mind. They are fine when no problems happen but a true test of a good company is how they correct a mistake they made and my experience is they don't do a good job of this at least at the Morrisville location. . more
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Owner Message

  • Atlantic Tire & Service is a locally owned tire and auto service facility committed to honest evaluations and excellence in service. You can trust on us to do the job right. We are excited to serve you with our utmost integrity in the business. We provide the best auto service in the area, and our team of experts will treat you like part of the family. Sleep well knowing that your car is safe and sound.

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